• General website

  • Does L’Oréal test on animals?

    L’Oréal takes the matter of its environmental impact very seriously and is committed to ensuring that all of its products have the best-in class environmental profile. Since 1995, we’ve had a research laboratory dedicated to assessing the impact of our formulae on aquatic eco-systems.

  • How can I obtain a list of ingredients for a product?

    The phasing out of an ingredient is a complex process. It requires the analysis & identification of viable alternative(s) that can meet many criteria (including human & environmental safety, efficacy, sustainable sourcing of the raw material and overall costs). The Group is looking for natural alternatives (for e.g mineral particles, fruit seeds) that can provide for the same efficacy and safety as before. L’Oréal takes the matter of its environmental impact very seriously and is committed to ensuring that all of its products have the best-in class environmental profile. Since 1995, we’ve had a research laboratory dedicated to assessing the impact of our formulae on aquatic eco-systems.

  • Is your packaging recyclable?

    The phasing out of an ingredient is a complex process. It requires the analysis & identification of viable alternative(s) that can meet many criteria (including human & environmental safety, efficacy, sustainable sourcing of the raw material and overall costs). The Group is looking for natural alternatives (for e.g mineral particles, fruit seeds) that can provide for the same efficacy and safety as before. L’Oréal takes the matter of its environmental impact very seriously and is committed to ensuring that all of its products have the best-in class environmental profile. Since 1995, we’ve had a research laboratory dedicated to assessing the impact of our formulae on aquatic eco-systems.

  • Do you use airbrushed or re-touched images?

    L’Oréal takes the matter of its environmental impact very seriously and is committed to ensuring that all of its products have the best-in class environmental profile. Since 1995, we’ve had a research laboratory dedicated to assessing the impact of our formulae on aquatic eco-systems.

  • Can I trust your advertising claims?

    L’Oréal takes the matter of its environmental impact very seriously and is committed to ensuring that all of its products have the best-in class environmental profile. Since 1995, we’ve had a research laboratory dedicated to assessing the impact of our formulae on aquatic eco-systems.

  • Skin care

  • How can I get the best self tan results ?

    L’Oréal takes the matter of its environmental impact very seriously and is committed to ensuring that all of its products have the best-in class environmental profile. Since 1995, we’ve had a research laboratory dedicated to assessing the impact of our formulae on aquatic eco-systems.

  • Hair care

  • Are there factors that encourage the appearance of dandruff ?

    L’Oréal takes the matter of its environmental impact very seriously and is committed to ensuring that all of its products have the best-in class environmental profile. Since 1995, we’ve had a research laboratory dedicated to assessing the impact of our formulae on aquatic eco-systems.

  • Does dandruff affect men and women equally?

    L’Oréal takes the matter of its environmental impact very seriously and is committed to ensuring that all of its products have the best-in class environmental profile. Since 1995, we’ve had a research laboratory dedicated to assessing the impact of our formulae on aquatic eco-systems.

  • Does the appearance of dandruff depend on age or other factors ?

    L’Oréal takes the matter of its environmental impact very seriously and is committed to ensuring that all of its products have the best-in class environmental profile. Since 1995, we’ve had a research laboratory dedicated to assessing the impact of our formulae on aquatic eco-systems.

  • Are there factors that encourage the appearance of dandruff ?

    L’Oréal takes the matter of its environmental impact very seriously and is committed to ensuring that all of its products have the best-in class environmental profile. Since 1995, we’ve had a research laboratory dedicated to assessing the impact of our formulae on aquatic eco-systems.

  • What can I do to get the best results from shampoo products?

    L’Oréal takes the matter of its environmental impact very seriously and is committed to ensuring that all of its products have the best-in class environmental profile. Since 1995, we’ve had a research laboratory dedicated to assessing the impact of our formulae on aquatic eco-systems.

  • Hair colour

  • After applying hair colour, how can I avoid the product from running on to and marking my face?

    The phasing out of an ingredient is a complex process. It requires the analysis & identification of viable alternative(s) that can meet many criteria (including human & environmental safety, efficacy, sustainable sourcing of the raw material and overall costs). The Group is looking for natural alternatives (for e.g mineral particles, fruit seeds) that can provide for the same efficacy and safety as before. L’Oréal takes the matter of its environmental impact very seriously and is committed to ensuring that all of its products have the best-in class environmental profile. Since 1995, we’ve had a research laboratory dedicated to assessing the impact of our formulae on aquatic eco-systems.

  • Are allergic reactions to hair colour products preventable and if so how can they be avoided ?

    The phasing out of an ingredient is a complex process. It requires the analysis & identification of viable alternative(s) that can meet many criteria (including human & environmental safety, efficacy, sustainable sourcing of the raw material and overall costs). The Group is looking for natural alternatives (for e.g mineral particles, fruit seeds) that can provide for the same efficacy and safety as before. L’Oréal takes the matter of its environmental impact very seriously and is committed to ensuring that all of its products have the best-in class environmental profile. Since 1995, we’ve had a research laboratory dedicated to assessing the impact of our formulae on aquatic eco-systems.

  • Are hair colorant allergies common ?

    L’Oréal takes the matter of its environmental impact very seriously and is committed to ensuring that all of its products have the best-in class environmental profile. Since 1995, we’ve had a research laboratory dedicated to assessing the impact of our formulae on aquatic eco-systems.

  • Are hair dyes safe ?

    The phasing out of an ingredient is a complex process. It requires the analysis & identification of viable alternative(s) that can meet many criteria (including human & environmental safety, efficacy, sustainable sourcing of the raw material and overall costs). The Group is looking for natural alternatives (for e.g mineral particles, fruit seeds) that can provide for the same efficacy and safety as before. L’Oréal takes the matter of its environmental impact very seriously and is committed to ensuring that all of its products have the best-in class environmental profile. Since 1995, we’ve had a research laboratory dedicated to assessing the impact of our formulae on aquatic eco-systems.

  • Product ingredients

  • Do you use Methylisothiazolinone (MI) in your products ?

    L’Oréal takes the matter of its environmental impact very seriously and is committed to ensuring that all of its products have the best-in class environmental profile. Since 1995, we’ve had a research laboratory dedicated to assessing the impact of our formulae on aquatic eco-systems.

  • Do you use endocrine disruptors in your products ?

    L’Oréal takes the matter of its environmental impact very seriously and is committed to ensuring that all of its products have the best-in class environmental profile. Since 1995, we’ve had a research laboratory dedicated to assessing the impact of our formulae on aquatic eco-systems. The phasing out of an ingredient is a complex process. It requires the analysis & identification of viable alternative(s) that can meet many criteria (including human & environmental safety, efficacy, sustainable sourcing of the raw material and overall costs). The Group is looking for natural alternatives (for e.g mineral particles, fruit seeds) that can provide for the same efficacy and safety as before.

  • Do you use phthalates in your products ?

    L’Oréal takes the matter of its environmental impact very seriously and is committed to ensuring that all of its products have the best-in class environmental profile. Since 1995, we’ve had a research laboratory dedicated to assessing the impact of our formulae on aquatic eco-systems.

  • Do you use plastic microbeads in your products ?

    L’Oréal has decided to address the concerns of plastic microbeads and has publicly committed to phasing out all polyethylene microbeads from its scrubs by 2017. The phasing out of an ingredient is a complex process. It requires the analysis & identification of viable alternative(s) that can meet many criteria (including human & environmental safety, efficacy, sustainable sourcing of the raw material and overall costs). The Group is looking for natural alternatives (for e.g mineral particles, fruit seeds) that can provide for the same efficacy and safety as before. You may also be interested in our overall environmental profile and commitments. By 2020, we have committed to reducing our environmental footprint by 60% from a 2005 baseline. We will reduce our CO2 emissions in absolute terms by 60%, as well as our water consumption per finished product unit, and waste per finished product unit by 60% from a 2005 baseline. We will mobilise our teams every day to improve the environmental impact of our plants and distribution centres. We have also committed to sending zero waste to landfill, and to reduce the CO2 emissions of our transportation by 20% per finished product unit from a 2011 baseline.